FAQ
Frequently Asked Questions
You may have a certain number of Resources on your mobile App and a different number on the web.
Many resources are set to show by...
Fri, Nov 18, 2016 at 4:19 PM
There is a difference between status of emails sent to contacts and for the status of Contacts.
Contacts can be:
Blank = Contact does...
Thu, Jun 29, 2017 at 2:06 PM
You may have a certain number of Campaigns on your mobile App and a different number on the web.
Some Campaigns are set to show by defa...
Fri, Nov 18, 2016 at 4:29 PM
They may be small things, but saving a step when you’re busy can feel like a big thing. We hope you like it:
More Direct Contact…
Now, when y...
Thu, Apr 6, 2017 at 9:38 AM
We continuously work on keeping our delivery rates above 98% and higher.
To help with that goal, we have added an email validation feature. We u...
Fri, Nov 18, 2016 at 4:13 PM
If you want to export or back up your contact list, here's how to do it. It is available from the web only:
Log into your acc...
Tue, Nov 15, 2016 at 7:38 PM
Log into your account.
Click on a add a contact icon sign on the top right corner.
Fill out the con...
Wed, Nov 2, 2016 at 12:33 PM
The Activity Log and Contact Info has been updated on the web. App views are coming later this year too!
The Contact Info and Activity is summarized ...
Thu, Sep 14, 2017 at 10:05 AM
When a contact reports an email as spam via an email client, then the system will no longer deliver emails to that address and contact is marked...
Wed, Dec 7, 2016 at 8:15 AM
Yes, you can add the contact even if their email is already present in the system.
There are few things to note regarding assig...
Fri, Nov 18, 2016 at 4:01 PM